I’m on a blacklist!!! How can i get off it!

Its not the end of the world, but you have some work to do. Here’s a list of all the common ones and what to do!

  1. Phishtank – Please visit the following page: http://www.phishtank.com/contact.php and follow the instructions for reporting an incorrect phishing page.
  2. Clean-MX – Please send an email to abuse@clean-mx.de with detailes of what you have done to take care of any malware/spam issues.
  3. Malware URL – Please follow the instructions here: http://www.malware.com.br/contrib.shtml#submit
  4. SURBL – Please follow the instructions here: http://www.surbl.org/faqs#whitelist
  5. DNS Blacklist – Please read the following page: http://www.dnsbl.info/blacklist-removal.php – you will need to put in your IP address at the top of the page to see why DNSBL is blacklisting your IP. You can find your website’s ip address by following the instructions here: http://www.wikihow.com/Find-a-Website’s-IP-Address . Once you put in your IP at DNSBL – you will be able to see the specific blacklist that is marking your domain/IP as unsafe – you will then need to visit the page of the blacklist by searching for it in a search engine like Google and request a removal from the specific blacklist.
  6. Symantec – Please follow the instructions here : http://safeweb.norton.com/help/site_owners#getting_started to get started with creating an account at Norton and request a removal from the blacklist.
  7. SpamCop – To get off SpamCop’s blacklist – please ensure that your site is clean and then contact our friends who do a good job of keeping spam off the Internet via http://www.spamcop.net/fom-serve/cache/91.html
  8. Jwspamspy – Please send an email to joewein@pobox.com asking to be let off the Joe Wein blacklist.
  9. Bing/Yahoo – To request a removal from Bing’s blacklist (which is often fraught with false positives) please use the information below:
    To request a removal from Bing and Yahoo’s lists you can go here: https://support.discoverbing.com/eform.aspx?productKey=bingcontentremoval&ct=eformts&scrx=1&st=1&wfxredirect=1
    Select “My Site Has a Malware Warning” and then select the appropriate option and continue.
  10. McAfee – To request a review for removal of your website off McAfee’s Blacklist, please visit http://www.siteadvisor.com/userfeedback.html , fill in the appropriate values and click the “Send Your Feedback” button.
    It will usually take 5-7 working days to get your site off this blacklist.
  11. Google – To request a review of your site at Google, here are the instructions:
    – Log into Google Webmaster Tools (www.google.com/webmasters/)
    – Click on your site name (e.g. www.yoursite.com)
    – Click on Health in the left hand navigation
    – Click on Malware
    If your site is not already registered with Google, you will first have to register it by following the instructions below –
    You will then be giving the choice to verify your website. You can verify your website using the standard Google method or ALTERNATIVE methods. The standard method requires inserting some code into your website that Google provides. However, if you have no knowledge of how to insert code, Google provides an Alternative tab and if you click there you will find a few simple methods to verify your website that require NO knowledge of the inner workings of your website. Select which verification method you want to use and then click the “Verify” button. After you are verified which takes a few seconds, you can proceed.
    – Click on Request a Review

Good Luck

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