Answering technical issues from your customers is time consuming…
For £2 per user we’ll take on the technical problems for you.
Have one demanding customer or 100, you decide who we look after
You choose an address and we'll repond directly from it
We'll only get you involved if needed, let us take 1st line away from you
Why us?
We know the technical talk and deal with support everyday, read more below about how it works
A user is the person who you want us to talk to. Give us a company name and appointed person, then we'll deal with them directly for you
Sure, just let us know the company name and the person who used to talk to us and we'll remove them and add the new person to our list.
We can arrange a bespoke plan for you, if you want a company and not people we can arrange a new of allowed tickets instead. Ask us for more information
We check your email for a problem and open a ticket. We then check if they are on our list of customers and contacts. If they are we send a response from us with your company name. If not we'll reply back to them giving them your contact details.
To be sure we only talk to the right people, we would bounce the query back to yourselves for validation. Once you've confirmed they are allowed to talk we'll commune with them directly.
If you're a reseller of our services just get in touch and we'll talk you though it. If you want something more bespoke we'll be happy to look.
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